About Us
Royal M Al Aqah Beach Resort by Gewan is a luxurious 5-star beachfront resort, nestled between the pristine waters of the Arabian Sea and the majestic Hajar Mountains. Our resort is renowned for exceptional service, outstanding culinary experiences, and memorable hospitality. Join our vibrant team and contribute to creating unforgettable guest experiences.
Job Description
As a Waiter/Waitress, you will be responsible for providing excellent guest service in our dining venues. Your role involves welcoming guests, taking orders, serving food and beverages, and ensuring guests enjoy a memorable dining experience.
Key Responsibilities
- Greet guests warmly and professionally, escorting them to their tables.
- Provide attentive and personalized service, taking orders accurately and promptly.
- Serve food and beverages efficiently while maintaining service standards.
- Offer menu recommendations, answer guest queries, and ensure guest satisfaction.
- Maintain cleanliness and organization in dining areas throughout service.
- Coordinate effectively with kitchen and bar staff to ensure smooth operations.
- Handle guest feedback and complaints politely and promptly.
Requirements
- Previous experience as a Waiter/Waitress in a hotel, resort, or fine dining establishment.
- Excellent communication and interpersonal skills.
- A passion for delivering outstanding guest service.
- Ability to work effectively in a fast-paced environment.
- Good knowledge of food safety and hygiene standards.
- Proficiency in English; additional languages are a plus.
- Flexibility to work in shifts, including evenings, weekends, and holidays.