About Gewan Hotels & Resorts

Gewan Hotels & Resorts is expanding its luxury portfolio across Egypt. To craft a distinctive culinary identity and deliver exceptional dining, bar, banqueting, and in-room-dining experiences, we are recruiting a visionary Director of Food & Beverage to lead all F&B operations.

Role Overview

Reporting directly to the General Manager, the Director of F&B will set strategy, drive financial performance, and inspire a culture of innovation and service excellence across every restaurant, lounge, bar, and event venue in the hotel.

Key Responsibilities

• Set the F&B Vision
  Craft and implement a clear strategy for all restaurants, bars, lounges, banqueting, and in-room dining, ensuring each outlet delivers a cohesive yet distinctive guest experience.
• Drive Financial Performance
  Own the full F&B P&L: build annual budgets, engineer menus, manage cost of sales and labour, and consistently achieve or exceed revenue, RevPASH, and profitability targets.
• Concept & Brand Development
  Refresh existing venues and launch new ones by curating creative themes, partnering with acclaimed chefs or mixologists when relevant, and keeping offerings aligned with market trends.
• Uphold Operational Excellence
  Audit and refine SOPs, service sequences, and HACCP compliance; resolve day-to-day operational challenges swiftly to maintain flawless quality, consistency, and safety.
• Lead and Develop the Team
  Recruit, mentor, and succession-plan a high-performing brigade of outlet managers, chefs, and service professionals; foster a culture of learning, engagement, and guest-centricity.
• Elevate Guest Satisfaction
  Analyse guest feedback, online reviews, and mystery-diner reports; implement action plans that enhance service delivery, personalise experiences, and boost loyalty scores.
• Collaborate on Sales & Marketing
  Work closely with Sales, Marketing, and Digital teams to design promotions, PR activations, and social-media storytelling that drive covers, average check, and brand awareness.
• Manage Supplier Relations & Sustainability
  Negotiate with key vendors, champion local sourcing, and lead initiatives that reduce food waste, optimise energy usage, and support Gewan’s ESG commitments.
• Support Pre-Opening or Refresh Projects
  For any new outlets, renovations, or seasonal pop-ups, oversee critical paths, OS&E selection, menu tastings, and staff training to ensure a flawless launch.

Requirements

• 3+ years’ senior leadership experience heading Food & Beverage operations in a single luxury hotel or upscale lifestyle property.
• Demonstrated success in boosting F&B revenue, optimising costs, and launching award-winning concepts.
• Strong analytical skills and full P&L ownership experience.
• Expert knowledge of HACCP, beverage trends, event dining, and guest-experience design.
• Inspirational leadership style with proven ability to develop and retain talent.
• Bachelor’s in Hospitality/F&B Management (MBA or WSET/CMS certifications are a plus).
• Excellent command of English; additional languages advantageous.