About the Hotel

Located within the fashionable Al Bateen Marina is the sophisticated waterfront retreat, Royal M Hotel by Gewan Abu Dhabi, offering the ultimate comfort and luxury for both business and leisure travelers alike. Perfectly placed in the heart of Abu Dhabi, providing easy access to the Corniche Beach and just moments from an array of shopping malls.

Role Overview

Own and grow the Leisure/FIT & Wholesale segment for Royal M Abu Dhabi—building high-producing partnerships with DMCs, tour operators, OTAs, and retail agencies—while supporting Corporate/MICE/Government as assigned. You will secure contracts, optimize allotments and rates with Revenue, and deliver room-night, revenue, and market-share targets

Key Responsibilities

• Leisure Contracting & Production: Contract FIT/wholesale partners (DMCs, tour operators, OTAs); manage allotments/release periods, stop-sell, and tactical offers with Revenue.
• Market Development: Prospect and convert new leisure accounts; conduct regular sales calls, site inspections, and fam trips—especially for the Russian-speaking market.
• Trade Activation: Represent the hotel at leisure trade shows/roadshows; negotiate marketing placements, co-ops, and rate promotions.
• Pricing & Parity: Coordinate LNR/dynamic structures where applicable; ensure accurate rate loading and audits (CRS/GDS/PMS/Channel Manager) and strict parity.
• Performance Management: Deliver weekly pipeline and monthly pace/production reports; run QBRs with key partners and implement recovery actions if off-track.
• Cross-Functional Alignment: Work with Reservations on blocks/rooming lists and with Front Office for VIP handling; partner with Marketing on B2B campaigns and content.
• Relationship & Reputation: Host familiarisation visits; handle escalations/service recovery for key accounts to protect share and satisfaction.

Requirements

• 3–5 years’ hotel sales experience (4/5-star), with strong leisure/FIT/wholesale background in the Abu Dhabi/UAE market.
• Proven success driving production from DMCs, tour operators, and OTAs; confident negotiator and presenter.
• Systems: CRM (Delphi/Opera S&C), Opera PMS, GDS/CRS, Channel Manager; solid MS Excel/PowerPoint.
• Fluency in Russian and English (spoken & written) is mandatory.
• Results-driven, organised, and comfortable with field sales, KPIs, and travel for client events.
• UAE driving licence preferred.