Waiter/Waitress

Waiter/Waitress

As a Waiter/Waitress, you’ll be a key part of our F&B team, dedicated to creating memorable dining experiences for our guests. In this role, you will provide friendly and efficient service, take orders, and ensure a clean and inviting dining area. Your warm, professional approach and attention to detail will help us deliver an outstanding guest experience.

Key Responsibilities

  • Welcome guests with a friendly and professional demeanor, ensuring a positive first impression.
  • Take orders accurately, answer menu questions, and provide personalized recommendations.
  • Coordinate with the kitchen to ensure timely and precise delivery of food and beverages.
  • Serve meals and drinks with attention to presentation and service standards.
  • Promptly address guest inquiries and special requests with care and courtesy.
  • Maintain a clean and well-organized dining area, including setting up and clearing tables.
  • Upsell menu items and highlight promotions to elevate the guest experience.
  • Process payments accurately and handle cash and card transactions responsibly.
  • Follow hygiene, health, and safety standards to uphold a safe dining environment.

Qualifications

  • Experience in a restaurant, café, or similar guest-facing environment preferred.
  • Strong communication skills and a positive, engaging personality.
  • Ability to multitask and remain calm under pressure.
  • Team-oriented with a genuine passion for delivering exceptional guest service.
Job Type: Full Time
Job Location: Abu Dhabi
Hotel: Royal M Hotel By Gewan Abu Dhabi
Department: Food & Beverage

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